Education & Community Program Manager

BLOOM AND EDUCATION

At Strathmore, we believe the arts reflect our humanity, help us understand, connect, empathize, and grow. We must ensure that they remain vibrant and that everyone has access to them. Though we are best known for presenting world class arts programming, Strathmore is also fiercely committed to supporting emerging artists, providing abundant education opportunities, and providing access to arts programming for every member of our community. Through the programs and initiatives listed here, we nurture, support, and celebrate the arts right here where we live. Learn more by reading the Bloom brochure.

POSITION SUMMARY

The Education and Community Program Manager serves a critical role in the imagination, planning and execution of Strathmore’s Bloom and Education programs. In collaboration with the VP of Education & Community Engagement and the Director of Artists in Residence, the Education and Community Program Manager builds relationships with community partners, artists, colleagues and the public to produce a wide-ranging set of programs, including public on-site events, off-site community programs, and programs in schools. They will be responsible for working within and improving systems for the department’s smooth operation, and will represent Strathmore Bloom and Education to patrons, customers, artists, and community partners.

ESSENTIAL DUTIES AND RESPONSIBILITIES may include, but are not limited to, the following:

• 15% Program Development Participate in the development of programs, research speakers and content areas, create and track program evaluations, collaborate externally and internally to identify opportunities and to create and execute new ideas.
• 50% Program and Event Management Work with colleagues and external partners to design programs and events, such as the Step Showcase and Good Hope Neighborhood Recreation Center programming. Draft and submit offers and contracts. Correspond with diverse presenters, instructors, and colleagues to advance events, manage event materials, coordinate group educational visits to Strathmore, provide artist hospitality, prepare check requests, manage both on and off-site community events to ensure standards are met, and provide feedback to the Directors. Night and weekend work is required.
• 15% Department Administration Keep event and attendance records, support budget management, organize future calendar and space planning, ensure timely and accurate communication and collaboration with other Strathmore departments including Marketing, Development, Operations, Programming and Finance; support the Directors with tasks as requested. With the Directors, supervise interns and part-time staff as they join the team.
• 10% Marketing Support the Directors in their commitment to provide accurate, complete and timely information to Marketing by tracking deadlines, gathering information, and managing the Master Program Checklist and Booking Sheets. Update the Education Spotlight on the web, gather education images and testimonials from patrons and partners.
• 10% Customer Service Communicate promptly, warmly and clearly with colleagues, Education patrons and partners, building strong relationships.

ACCOUNTABILITIES: Satisfactory completion of this job is demonstrated by successfully:

• Creating trusting, collaborative relationships with community partners, students, teaching artists, families and colleagues.
• Contributing actively to the department and organization’s ongoing evolution towards greater inclusion, access equity, anti-racism and inclusion.
• Planning and producing programs and events with positive community and artist responses.
• Organizing a substantial set of responsibilities in a fast-paced work environment.
• Contributing proactively to a flow of ideas as a member of the Education Team.
• Managing program expenses to conform to organizational budget.

STANDARDS OF PERFORMANCE

• Demonstrates exceptional organizational and problem-solving skills.
• Employs excellent communication skills.
• Works consistently to resolve issues in a responsible and timely fashion.
• Displays dependability and reliability.
• Contributes ideas to improve effectiveness of education department operations and programs.

QUALIFICATIONS

We are looking for candidates who are self-motivated, collaborative, highly organized, and care deeply about the arts and community. You are an excellent communicator and writer and have strong interpersonal skills. You are a methodical and skilled relationship-builder, detail-oriented, have proficiency with Microsoft Excel, Microsoft Office Suite, and a proven history of successful management of multiple projects with varying timelines.

The ideal candidate for this position will possess the following qualifications:

• 3-5 years relevant work experience
• Commitment to working towards inclusion, equity, diversity and access. A background in these issues is a plus.
• Ability to collaborate and work with diverse teams.
• Strong time management skills; developed systems and habits for self-organization.
• The ability to work in a fast-paced environment where flexibility and team effort are essential.
• Excellent written and verbal communication skills.

STATUS AND SALARY

This is an exempt, salaried position. Salary is commensurate with experience, in the range of $60,000-65,000 annually with a competitive benefits package.

TO APPLY

All contact and correspondence will remain confidential. Please submit the following items via our online portal: Cover Letter and Résumé.