Education Programs Coordinator

 
Position: Education Programs Coordinator

Reports to: Director of Education and Lifelong Learning

Status: Salaried, Exempt

JOB SUMMARY:

The Baltimore Symphony Orchestra is internationally recognized as having achieved a preeminent place among the world’s most important orchestras. The BSO offers a full range of Education and Community Engagement programs reaching participants from across the state, from the Pacific to Atlantic coasts, and across the world. The Education Programs Coordinator organizes all logistical and administrative elements of the Midweek, Family, and Music Box concert series; logistics for BSO week-long Academy; and overall department needs as required. As the first point of contact for all aspects of Education programming, this role interfaces extensively with educators and patrons externally, and all departments internally, communicating clearly to work in a collaborative way with the community and across the organization.

This position requires a high-level ability to multi-task, accuracy and attention to detail, knowledge of instrumental music, and excellent customer relations skills. This position also has logistical and operations responsibilities in the education department relating to the website, using Tessitura, Zoho, WordFly, and other communications.

Weekly Sunday work with BSYO required, in addition to some weekend day and after-hours work when there are BSO Education performances.

Essential Duties and Responsibilities:

Midweek, Family, Music Box Concerts, and BSO Academy

• Compile all materials for Midweek Concert Young Listener’s Guides, including writing introductory program notes, editing drafts of arts-integrated activity ideas from local teachers, and getting graphic designs from Marketing staff
• Prepare Midweek post-concert surveys and compile data
• Serve as point person for logistics for the BSO Academy Week for avocational adult musicians, and other programs for adult musicians
• Propose and plan Family and Music Box pre-concert activity with others on the Education team or outside partners
• Prepare instrument folders for Music Box chamber ensembles and attend to personnel needs of BSO performers at rehearsals and concert
• Assist Manager of the Baltimore Symphony Youth Orchestras each Sunday for BSYO rehearsals, with flexibility of work week schedule and potential for some remote work
• Work Front of House with ushers and volunteers for all Education performances

Departmental Needs

• Assist Director of Education and Lifelong Learning with Side-by-Sides, Open Rehearsal series, Musical Mentors, and other Education programs as needed
• Other duties as assigned

The statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned.

Qualifications

• Bachelor’s degree, with background in music and strong interest in music education
• Substantial knowledge and ability in areas relating to computer literacy, using standard software programs such as Microsoft Word, Excel, PowerPoint, Outlook, Zoom; Ability to learn other software programs as needed; Experience with and proficient use of Tessitura software and Mail2 a plus
• Excellent written and communication skills
• Excellent customer service skills
• Must demonstrate initiative and strong problem resolution and ability to participate successfully in a fast-paced, team-oriented environment
• Demonstrated superior organizational skills, attention to detail, the ability to meet deadlines

COMPENSATION AND BENEFITS

• Competitive salary negotiable, commensurate with qualifications and experience
• Benefits package that includes the following:
  • Group Medical and Dental health insurance, with generous BSO co-pay
  • Life, Short-Term and Long-Term Disability Insurance, paid entirely by the BSO
  • Generous paid time off, including annual vacation, holidays, personal days, and sick leave
  • 403(b) Retirement & Savings Plan
  • Flexible Spending Accounts
  • Health Savings Account
  • Employee Assistance Program
  • Casual “Dress for Your Day” office attire
  • Low-cost sheltered employee parking (at the Joseph Meyerhoff Symphony Hall)
• Free and/or discounted tickets to BSO

THE BALTIMORE SYMPHONY ORCHESTRA IS AN EQUAL OPPORTUNITY EMPLOYER

The Baltimore Symphony Orchestra does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, differing physical abilities, genetic information, age, parental status, military service, or other non-merit factors.

ADDITIONAL BACKGROUND ON THE BSO

Organized in 1916, the Baltimore Symphony Orchestra is the only major American orchestra originally established as a branch of the municipal government. Reorganized as a private institution in 1942, it maintains close relationships with the governments and communities of the city and surrounding counties, as well as with the State of Maryland.

The BSO maintains deep bonds throughout the Maryland community through innovative education and community outreach initiatives, including OrchKids. Founded in 2018 by Marin Alsop and donors Rheda Becker and Robert E. Meyerhoff, OrchKids is a year-round music program designed to create social change and nurture promising futures for Baltimore City youth. At no cost to students and families, OrchKids provides instruments, music education, academic instruction, meals, and performance/mentorship opportunities.

The primary residence of the Orchestra is the Joseph Meyerhoff Symphony Hall, at 1212 Cathedral Street, Baltimore. Most of our staff of 125 employees is likewise based at the Meyerhoff.

More information about the BSO can be found at our website: BSOmusic.org.

Background check may be required.

HOW TO APPLY

Please send resume and cover letter with salary desired to jobs@bsomusic.org or by mail to Baltimore Symphony Orchestra, Human Resources Department, 1212 Cathedral Street, Baltimore, MD 21201. No phone calls, please.