Operations Director

Posted by Story Tapestries ; Posted on 
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Operations Director
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The Operations Director is a pivotal role at the heart of a business. The operations director oversees all operational aspects of company strategy including financials and marketing, as well as helps set strategic goals. They are responsible for the flow of operations information to the Chief Executive and the Board. African, Latino/a, Asian, Arab, and Native American (ALAANA) individuals are encouraged to apply.

Benefits: 2 weeks of paid vacation plus specific federal and school holidays off; health insurance benefit; plus other perks

Compensation: $59,000.00 – $62,000.00 annually

To apply:
Apply with a cover letter indicating job title and a statement of interest, 2 different samples of writing (one marketing, one formal email), a current resume, and three pertinent references. Email your application to administrator@storytapestries.org.

Duties include:

  • Oversees and Leads daily operations for the organization
    • Attends Board meetings (non-voting role)
    • Provides updates to CEO based on staff reports regarding program activities and financial status
    • Makes purchasing decisions based on the budget approved by the Board
    • Manages the staff giving guidance, delegating tasks, assisting with staff development, overseeing work hours and co-leading the bi-weekly staff meeting; conducts annual performance reviews for direct reports
  • Co-approves the budget for performances and programs with current and new clients
  • Supports the documentation of financial activity, runs reports and creates projections with the Treasurer, CEO and Bookkeeper
  • Submits and follows up to collect payment on invoices to clients
  • Creates and implements a marketing plan with the support of the Chief Development Officer
    • assists the Program Manager with collecting blog material from the teaching artists to share in newsletters, social media, website blog, and other outlets
    • Develops and updates the strategic marketing plan and messaging for the organization
    • Meets with the press, documents events, increases engagement on social media including through cross-promotions, blogging, and providing any written content the Program staff cannot
    • Creates materials, one-pagers, and web content that demonstrate who ST is, what ST does, and inspires support by telling ST’s story and accomplishments collaborating with a third-party graphic designer when necessary
    • Reaches out to Press including writing and distributing press releases
    • Creates and distributes monthly e-newsletters
    • Creates and publishes social media content
  • Uses Salesforce to manage program, donor, and other stakeholder relationships
  • Manages Volunteers and Interns, including delegating staff oversight aligning job roles and skill sets
  • Supports the development of policies, in collaboration with the CEO, staff, board, HR Consultant and stakeholders, connected to financial management, human resources, programming standards, racial equity and inclusion, and marketing
  • Collaborates with the staff and the board to create, update and revise the strategic plan as needed
  • Supports grant and funding request applications as well as related development efforts
  • Attends informational meetings, webinars and networking events in-person and online on behalf of ST
    • Networks on behalf of the organization building contacts and donors within the community
  • Secondary contact for coordinating performances and programs with current and new collaborators:
    • Communicates with existing and potential collaborators
    • Sets up program budgets and draws up contracts
    • Identifies and contracts artists
    • Sends the invoices
    • Schedules dates

Skills and Requirements:

  • 3-5 years of experience in administration and management
  • Strong organization and time-management skills
  • Self-motivated and self-directed
  • Detail-oriented
  • Innovative and creative
  • Confident and comfortable speaking in front of others
  • Strong computer skills including Microsoft Office suite, Social Media, CRMs (Salesforce preferred), Adobe, and the Google suite of tools
  • Requires excellent oral and written communication skills, including in person, over the phone and via digital mediums
  • Diplomatic, patient and calm in stressful situations
  • Past experience connected to both finance management and marketing
  • Understanding the importance of working in an open, collaborative, multicultural, high-integrity office
  • Comfortable working in a hybrid office environment

Visit https://afpdc.mcjobboard.net/jobs/57661?utm_source=linkedIn&utm_medium=share for more information.

Job Details (for job postings)

Job Category: Executive (CEO, Director, President)
Position Type: Full Time
Salary Range (annual): $50,000-$75,000
Experience: 2-5 Years
Education Level: -