Operations Manager

Posted by Maryland Humanities ; Posted on 
Operations Manager


Under the supervision of the Executive Director, the Operations Manager provides general accounting, human resources, and operations support for the organization. The role serves as a primary liaison to vendors, suppliers, and building management while also serving as a coordinator for board meetings and special events.

Salary Range: $55,000–$60,000
FLSA Status: Exempt, Full-time
Reports to: Executive Director
Working Conditions: Hybrid
Supervisory Responsibilities: None


Accounting, HR, and Operations Support

  • Liaises with MH’s accounting vendor(s) to maintain strong internal controls, bookkeeping, and adherence to Generally Accepted Accounting Principles (GAAP)
  • Provides recruitment and onboarding support for HR matters, including serving as a backup for payroll processing
  • Liaises with the building’s facilities management team by managing office access (key distribution), reporting repairs, and training on workspace amenities
  • Liaises with the IT consultants, identifies and reports tech issues, provides initial troubleshooting support, reviews IT-related policies and capital budget needs annually
  • Monitors and maintains office space, equipment, supplies, and both digital and physical filing spaces
  • Interfaces, tracks, and manages relationships with multiple MH vendors and service providers

Board Relations Support

  • Oversees the logistics of board meetings (e.g., venue, food, guests, tech, materials, etc.)
  • Maintains board membership materials and manages travel for board meetings, when necessary
  • Updates the National Endowment for the Humanities memberships and the Federation mailing lists

Required Skills/Abilities

  • Strong problem-solving skills
  • Excellent verbal and written communication skills
  • Proficient with Microsoft Office Suite or related software
  • Proficient with Google Drive and other collaboration workspaces
  • Experience with collaboration platforms such as Asana and Slack
  • Ability to manage confidential information with tact and discretion
  • Ability to establish and maintain collaborative relationships with vendors and stakeholders
  • A basic understanding of Racial Equity and how it relates to the role

Education and Experience

  • A high school diploma or equivalent
  • A minimum of 3 years (36 months) work experience in an administrative or client support role
  • Effective project and time management skills
  • Proficiency with Microsoft Office Suite and spreadsheet tool
  • Ability to perform accounting duties and utilize QuickBooks effectively
  • Excellent organizational skills and attention to detail

Preferred Attributes and Qualities

  • Skilled in examining and re-engineering operations and procedures
  • Adaptable to change
  • A high standard for customer service
  • Experience with Canva a plus
  • Dependability and timeliness

Working Conditions and Physical Requirements

  • Expected to work onsite at least 2 days per work week
  • Prolonged periods of sitting and working on a computer
  • Must be able to lift 15 pounds at times



Visit https://www.mdhumanities.org/about-us/jobs-internships/operations-manager/ for more information.

Job Details (for job postings)

Job Category: Administrative
Position Type: Full Time
Salary Range (annual): $50,000-$75,000
Experience: 2-5 Years
Education Level: High School Diploma