Customer Service Associate

Posted by The Writer's Center ; Posted on 
Customer Service Associate



We’re looking for a writer active in the DC-area literary scene to join The Writer’s Center family as a part-time Customer Service Associate. If you’re an outgoing, friendly, and organized writer, we’d love to hear from you! This position staffs the front desk on weekends and weekday evenings (as required), as well as some special events, and remotely monitors incoming emails and voicemails.

Please note that The Writer’s Center is currently open for limited hours, so the exact work schedule will change as normal operations resume in 2022.


  • Customer service (phone, email, and in-person)
  • General administration (processing payments and registrations)
  • Facilities coordination (opening, closing, and general oversight)
  • Attending literary and community events on behalf of TWC
  • Other duties as assigned

Preferred skills:

  • Customer service experience
  • Comfort with computer systems and databases
  • Familiarity with regional and national literary communities
  • Knowledge of the craft of writing, publishing, and literature

Additional opportunities include:

  • Contributing features to The Writer’s Center Magazine and blog
  • Hosting in-person and virtual events on the craft of writing
  • Qualified staff can also join our instructor pool
  • Reading for Poet Lore , America’s oldest poetry magazine.

Additional benefits include:

  • One free writing workshop per season

Founded in 1976, The Writer’s Center is a literary arts nonprofit headquartered in the Washington DC area, supporting writers and everyone who wants to write. We host 300 creative writing workshops every year, present dozens of free literary events, and publish Poet Lore, America’s oldest poetry magazine. Visit to learn more about the Center!

Job Type: Part-time, 10-20 hours/week as needed on evenings and weekends

Pay: $15.00 per hour

Open until filled, so apply today!

For more information, visit:

Job Details (for job postings)

Job Category: Administrative
Position Type: Part Time
Salary Range (annual): -
Experience: -
Education Level: -